Frequently Asked Questions
Everything you need to know about shopping with Hollands Country Clothing.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 working days. We also offer an express delivery service for those who need their country attire in a hurry.
What is your return policy for outdoor footwear?
We offer a 28-day return period. Items must be in their original, unworn condition with all packaging intact. Please ensure boots are tested indoors only.
Do you ship your country clothing internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the checkout page.
How can I ensure I am ordering the correct size?
Each product page features a specific size guide. As country brands can vary in fit, we recommend checking these measurements against a garment you already own.
Are your waterproof jackets covered by a warranty?
All our technical outdoor wear comes with a manufacturer's warranty against defects. This typically covers zippers, seams, and waterproofing for at least 12 months.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.