Returns & Exchanges
At Hollands Country Clothing, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for items in their original, unworn condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Complete the Returns Form
Locate the returns form included in your original delivery and fill out the details regarding which items you are returning and whether you would like an exchange or a refund.
Pack Your Items Carefully
Place the items back into their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.
Dispatch via Your Chosen Courier
Affix the return address label to your package and send it back to us using a tracked service; we recommend keeping your proof of postage until the return is processed.
Receive Your Refund or Exchange
Once our warehouse team has inspected your return, we will process your refund to the original payment method or dispatch your replacement item within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing